Last Updated: [Insert Date]

Welcome to Swim Equipment Store! These Terms and Conditions govern your use of our website usswimgearpro.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

1. Our Store

Swim Equipment Store specializes in high-quality swimming gear for competitive swimmers and aquatic enthusiasts. Our product range includes:

  • Swimwear (race suits, two-pieces for females, boys/girls swimwear)
  • Training equipment (kickboards, pull buoys, paddles, fins)
  • Safety accessories (ear plugs, nose clips, goggles for all ages)
  • Performance gear (racing goggles, snorkels, swim flippers)

2. User Obligations

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases

3. Product Information

We strive for accuracy in all product descriptions and images. However:

  • Colors may vary slightly due to monitor settings
  • We reserve the right to modify product specifications without notice
  • All prices are in USD and subject to change

4. Ordering and Payment

4.1 Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive an order confirmation email with details.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment details.

4.3 Pricing and Taxes

Prices include applicable sales tax where required. International customers may be subject to customs fees, which are the customer’s responsibility.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

5.2 Delivery Areas

We ship worldwide except to Asia and select remote regions. Delivery times may vary based on destination.

5.3 Order Tracking

You will receive tracking information via email once your order ships.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for items that are:

  • In original, unused condition
  • With original tags attached
  • In original packaging

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Ear plugs
  • Nose clips
  • All swimwear (including female race suits, female two pieces, and boys/girls swimwear)

Exceptions are made only for defective items.

6.3 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected] with your order number
  2. Wait for approval and return instructions
  3. Ship items to: 1405 Mercedes Avenue, Panama City, US 32401

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

6.4 Refunds

Refunds will be issued to your original payment method within 7-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Swim Equipment Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Limitation of Liability

Swim Equipment Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Delivery delays caused by circumstances beyond our control
  • Incorrect product use that leads to injury or damage

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

12. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Swim Equipment Store
1405 Mercedes Avenue
Panama City, US 32401
Email: [email protected]